Privacy Policy

At the carpenters section of HotScoop’s online platform, your privacy and the protection of your personal information are of utmost importance. This Privacy Policy is crafted to detail our approach to handling your data responsibly, in adherence with a variety of international privacy standards such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

This policy is designed to cover all aspects of your engagement with our services, including but not limited to your use of our applications and services, visits to our websites, and interactions with communications from us such as newsletters, emails, phone calls, or SMS/text messages. It is important to understand that this policy does not extend to external platforms, applications, products, or services that you may access through our platform; these entities have their own privacy policies.

Our data processing activities are governed by how you interact with us. This includes:

  • Using our applications and services as an authorized user
  • Visiting websites directly linked to this Privacy Policy
  • Engaging with communications from us

We collect a range of personal data, which includes but is not limited to:

  • Account information for managing your use of our services
  • Payment information to process transactions securely
  • Financial details necessary for subscription or purchase verification
  • Purchase history to provide customer support and service improvement
  • Mobile device identifiers for personalized app experiences
  • Location data to offer location-specific services or content
  • Feedback to enhance our products and your experience
  • Social media information, where applicable, for social interaction features or targeted advertising
  • Product usage information to understand how our products are used and to improve them

This data may be collected through various means such as user input during registration or purchases, interactions with our services, and the deployment of automated technologies like cookies. Additionally, we may receive personal data from third parties under their own privacy policies.

We use cookies on our websites for various purposes, including enhancing your experience, facilitating site functionality, and performing analytics to improve our services. These cookies can be categorized as Strictly Necessary, Preference, or Analytics, and you have the option to manage your cookie preferences using our Cookie Manager tool.

We adhere to a strict data retention policy in compliance with legal requirements. Personal data is retained only for as long as necessary for the purposes for which it was collected and processed. Once these purposes are fulfilled or the data is no longer required by law, we take steps to delete or anonymize the data in our possession.

To ensure the security of your personal data, we implement a range of organizational and technical safeguards, including secure communication protocols and collaborating with reputable third parties who process data securely.

Our commitment extends to protecting the privacy of children under 18 years of age. We do not knowingly collect personal data from children in this age group.

As a user, you have rights afforded by your jurisdiction’s privacy laws, which may include accessing your personal data, correcting inaccuracies, requesting erasure or restriction of processing, obtaining a copy of your data (data portability), objecting to certain types of processing, and non-discrimination for exercising your privacy rights. You also have the right to file an appeal or complaint regarding our handling of your personal data. If you wish to exercise these rights or have any questions about our privacy practices, please reach out to our privacy team via email at [email protected] or through written correspondence to our address as provided on our website.

We reserve the right to update this Privacy Policy from time to time to reflect changes in our data handling practices or requirements under applicable laws. Any changes will be posted on our website for your review and awareness.